Clock customer service consulting company provides 24 hours * 365 days around the clock customer advisory service, if you are using the process have any questions, please feel free to call our service hotline + 86-755-33158223, our staff will provide you with orderly, substantive and efficient service support. Thoughtful home service companies across the country have set up their own sales and service network, when you encounter the purchased product is defective, the company will keep the local service center or designated product distributors, resellers and you get Information to provide timely and thoughtful on-site services to help you solve the worries. Emergency Response 4 hours, 72 hours to repair faults when after receiving your repair request, company staff will be made in four-hour emergency response, and made telephone contact with you, respond to their solution, ready to inform you of the location of service agencies service personnel to provide on-site service, commitment to repair the fault within 72 hours. If any of the designated service agencies, then ask you to give an increase in transit time, there are special circumstances, we will take the initiative to consult with you until satisfactorily resolved. Paid services when you encounter a problem to install random software (software can also be downloaded from the Internet) or the machine is not working properly, and within 15 days after your purchase, the seller has the responsibility to provide you with free software consulting services or free for you restored to factory condition. Purchase beyond 15 days or you have purchased the machine has exceeded when issues beyond the scope of the above warranty appears warranty period, you can choose paid services. All companies designated service center can provide paid services, their fees are listed below, please specify the specific terms of the Customer Service Center for advice. Such as national laws and regulations otherwise provided, the provisions of national laws and regulations shall prevail. 5S service concept smile (smile) - with a smile convey our cheerful, considerate service attitude. Rapid (swift) - swift action to quickly complete the repair and maintenance services. Sincerely (sincere) - a sincere attitude of the sales staff is the basic principle of doing things. Smart (skillful) - with the working methods of the wisdom and knowledge gained extensive maintenance customer trust. 5. Professional (specialty) - time to learn professional knowledge, to provide professional and quality service